Room Temperature Control and Troubleshooting

Welcome to your in-room temperature control guide! Whether you’re feeling too warm or too chilly, follow these steps to adjust and troubleshoot your room’s temperature for maximum comfort.

A. Understanding Your Room’s Climate Controls

1. Thermostat Panel

• Location: Usually on the wall near the entrance or by the bed.
• Display: Digital or dial interface.
• Basic Buttons: Up/Down for temperature, Mode (Cool/Heat/Fan/Auto), Power On/Off.

2. Air Conditioning/Heating Unit

• Wall-Mounted: Often below the window or on a side wall.
• Remote Control: Some units are controlled via a remote, usually placed on the nightstand or desk.

B. Adjusting the Temperature

1. Using the Thermostat Panel

• Press the Power button to turn the unit on.
• Use the Up/Down arrows to set your desired temperature.
• Select the Mode:
  • Cool: For air conditioning
  • Heat: For heating
  • Fan: For air circulation only
  • Auto: Automatically switches between heating and cooling as needed

2. Using a Remote Control

• Point the remote at the unit.
• Press Power to turn on.
• Use the Temperature +/- buttons to adjust.
• Select Mode as above.

3. Adjusting Airflow

• Locate the Fan Speed button to increase/decrease airflow.
• Use the Swing or Direction button to adjust vent direction.

C. Troubleshooting Common Issues

1. The Unit Won’t Turn On

• Ensure the unit is plugged in.
• Check if the Power button is responding (try both panel and remote).
• Look for a wall switch labeled “A/C” or “Power”—ensure it’s ON.
• If using a remote, check or replace the batteries.

2. The Room Isn’t Cooling/Heating

• Confirm the Mode is set correctly (Cool for A/C, Heat for heating).
• Set the temperature at least 2°C lower (for cooling) or higher (for heating) than the current room temperature.
• Make sure windows and doors are closed.
• Wait 5–10 minutes for temperature change.

3. Unusual Noises or Smells

• Turn the unit OFF and ON again.
• Check for any visible obstructions or debris near the vents.
• If the issue persists, leave the unit OFF and proceed to request maintenance.

4. The Remote Doesn’t Work

• Try new batteries.
• Make sure nothing is blocking the signal between remote and unit.
• Use the wall panel if available.

D. Still Having Trouble?

If you’ve tried all the above steps and your room temperature is still uncomfortable:

• Tap “Request Maintenance” in the app.
• Briefly describe the issue (e.g., “A/C not cooling” or “Heater not turning on”).
• Our team will assist you as soon as possible.